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Quick Start

Add Your First App What Are Destinations?What Are Subscriptions?Plan Limits and Counting Managing Your Subscriptions Can I Monitor Competitor Apps?

Setup

Overview Connect Google Play Store Account Connect Apple App Store Account

Daily Usage

What's the Difference Between Ratings and Reviews?How App Stores Handle Ratings and Reviews Why Doesn't AppReviewBot's Review Count Match the App Stores?Why doesn't the average rating match the app store?Does AppReviewBot fetch the entire review history?Review Fetch Intervals and Timing Why Doesn't AppReviewBot Fetch Reviews in Real-Time?Ratings and Review Analytics in AppReviewBot

Reply from Destination Reply from Slack – Setup Guide Reply from Webex – Setup Guide Reply from Zendesk – Setup Guide Reply from Freshdesk – Setup Guide

Integrations

Slack Integration Slack Review Alerts Reply from Slack AppReviewBot AI Agent in Slack

Google Chat Integration Google Chat Review Alerts Reply from Google Chat AppReviewBot AI Agent in Google Chat

Zendesk Integration Zendesk Review Alerts Reply from Zendesk

ChatGPT App n8n Integration

Notion Integration Sync Reviews to a Notion Database AppReviewBot AI Agent in Notion

Zendesk

Zendesk Review Alerts

Review Alerts creates Zendesk tickets from matching app store reviews, giving your support team a review workflow inside Zendesk.

What you receive

A Zendesk ticket for each matching review
The app, store, star rating, reviewer, and review text
A link back to the review and AppReviewBot
Routing based on the app, star rating, and country filters configured for the destination

Setup

Open the AppReviewBot Integrations page.
Choose Zendesk and start the connection flow.
Authorize Zendesk and provide your Zendesk subdomain when requested.
Select the Zendesk destination when creating or updating an app.
Configure the review filters and finish the setup.

Matching reviews will then create tickets in Zendesk automatically.

Reply from the ticket

Zendesk Integration

Receive app review tickets in Zendesk and reply to reviews without leaving Zendesk.

Reply from Zendesk

Reply to App Store and Google Play reviews from Zendesk tickets.

On this page

What you receive Setup Reply from the ticket Next steps

Zendesk Review Alerts

To publish a response to the app store directly from Zendesk, read Reply from Zendesk. Replying requires a paid plan and a connected store account.

Next steps

Reply from Zendesk
Connect a store account
Destinations overview