ChatGPT App

Overview

AppReviewBot brings your Apple App Store and Google Play reviews directly into ChatGPT, allowing product, support, and growth teams to analyze customer feedback using natural language. Connect your apps and ask questions like “Show me all 1-star reviews,” “Find reviews mentioning refunds,” “What are customers complaining about most?”, “Show reviews that need replies,” or “Summarize sentiment from the last 30 days.”

Instantly access review analytics, rating trends, sentiment insights, keyword search, unanswered feedback, and customer pain points without digging through dashboards — just ask ChatGPT and get actionable insights from your app reviews in seconds.

You can also manage the integration from the Integrations page in the AppReviewBot dashboard.

Getting Started

To use AppReviewBot in ChatGPT:

1. Create an AppReviewBot account and add at least one app (Google Play Store or Apple App Store).
2. Open AppReviewBot in ChatGPT from the app directory listing.
3. Sign in with AppReviewBot when ChatGPT prompts you, and approve access for your organization.
4. Start asking questions in natural language — ChatGPT calls the right AppReviewBot tools automatically.

Available Tools

AppReviewBot provides seven read-only tools that ChatGPT can use to help you understand and act on your app reviews.

List Connected Apps

View all apps that are connected to your AppReviewBot account.

Use this when you want to:

• See which apps are currently being tracked
• Get an overview of your connected applications
• Check if a specific app is properly connected

Example questions:

• "Show me all my connected apps"
• "Which apps am I tracking?"
• "List my applications"

Get App Details

Get comprehensive information about a specific app, including its name, icon, store platform, and overall ratings.

Use this when you want to:

• See the current rating and review statistics for an app
• Check overall app performance at a glance
• View rating distribution across 1-5 stars

Example questions:

• "Show me details for [app name]"
• "What's the current rating for my app?"
• "How is [app name] performing?"

Get Recent Reviews

Fetch the most recent reviews for your app with optional filters for rating or store platform.

Use this when you want to:

• Stay updated on the latest user feedback
• See what users are saying right now
• Monitor recent 1-star or 5-star reviews specifically
• Compare reviews between Apple App Store and Google Play Store

Example questions:

• "Show me the latest reviews for [app name]"
• "What are users saying about my app today?"
• "Get recent 1-star reviews"
• "Show me the last 10 reviews from the App Store"

Get Review Details

View complete information about a specific review, including the full text, rating, user information, app version, and reply status.

Use this when you want to:

• Read the full content of a particular review
• See which app version a review is about
• Check if you've already replied to a review
• Get context before crafting a response

Example questions:

• "Show me the full details of review [review ID]"
• "What's in this review?"
• "Give me more information about this feedback"

Get Review Analytics

Access comprehensive analytics including sentiment trends, rating distribution, and review statistics over different time periods (7 days, 30 days, or 90 days).

Use this when you want to:

• Understand sentiment trends over time
• Analyze rating patterns and distributions
• Identify whether your app's reception is improving or declining
• Compare current performance to previous periods
• Get data-driven insights for product decisions

Example questions:

• "Show me analytics for [app name]"
• "How has sentiment changed in the last 30 days?"
• "What's my rating distribution this month?"
• "Are my reviews getting better or worse?"
• "Give me a 90-day review trend analysis"

Search App Reviews

Search through your app reviews using keywords and filter by sentiment (positive, negative, or neutral).

Use this when you want to:

• Find reviews mentioning specific features or issues
• Identify common themes or complaints
• Discover what users love most about your app
• Track mentions of competitors or alternatives
• Research specific bug reports or feature requests

Example questions:

• "Search for reviews mentioning 'crash'"
• "Find negative reviews about the login feature"
• "Show me positive feedback about the new update"
• "Which reviews mention 'slow performance'?"
• "Find all reviews talking about customer support"

Get Unanswered Reviews

List all reviews that haven't received a reply yet, prioritized by recency.

Use this when you want to:

• See which reviews need your attention
• Manage your review response workflow
• Ensure no user feedback goes unanswered
• Prioritize responses to negative reviews
• Maintain good app store engagement

Example questions:

• "Show me unanswered reviews"
• "Which reviews haven't I replied to?"
• "What feedback needs a response?"
• "List reviews waiting for replies"

Use Cases

Daily Review Monitoring

Start your day by asking ChatGPT to show you recent reviews and analytics. Quickly identify any emerging issues or positive trends.

Example workflow:

1. "Show me reviews from the last 24 hours"
2. "What's the sentiment breakdown today?"
3. "Are there any critical issues mentioned?"

Issue Investigation

When users report a problem, use ChatGPT to search through reviews and find similar reports.

Example workflow:

1. "Search for reviews mentioning 'payment failed'"
2. "Show me 1-star reviews from the last week"
3. "What versions are affected by this issue?"

Performance Tracking

Monitor your app's performance over time and measure the impact of updates.

Example workflow:

1. "Show me 30-day analytics"
2. "How did ratings change after the last update?"
3. "Compare this month's sentiment to last month"

Review Response Management

Stay on top of your review responses and ensure timely engagement with users.

Example workflow:

1. "Show me unanswered reviews"
2. "Which negative reviews need responses?"
3. "Get details for this review so I can reply"

Competitive Analysis

Understand how users perceive your app compared to competitors they mention.

Example workflow:

1. "Search for reviews mentioning [competitor name]"
2. "What features do users compare us to?"
3. "Show me reviews about pricing"

Tips for Best Results

• Be specific: Instead of "show reviews," try "show 5-star reviews from the last week"
• Use app names: If you have multiple apps, mention which one you're asking about
• Combine insights: Ask follow-up questions to drill deeper into the data
• Natural language: ChatGPT understands conversational queries — no need for exact commands
• Time periods: Specify time ranges for more relevant analytics (7d, 30d, 90d)

Privacy & Security

• All data access is authenticated and authorized through your AppReviewBot account
• Only reviews from apps you've connected are accessible
• Tools are read-only — ChatGPT does not post replies to app stores on your behalf
• Your review data is never used to train ChatGPT or any AI models
• Conversations with ChatGPT are subject to OpenAI's privacy policy

See also: What data is shared when using the ChatGPT integration?

Need Help?

If you encounter any issues or have questions about the ChatGPT integration, contact us on the Contact Page.