Ratings & Reviews
Review Fetch Intervals and Timing
Summary
AppReviewBot checks for new reviews periodically throughout the day. When new reviews are found, they are delivered to your configured destinations promptly.
How Fetching Works
AppReviewBot checks for new reviews at regular intervals. When new reviews are found, they are delivered to your configured destinations.
Why Not Real-Time
App stores do not provide webhooks or push notifications for new reviews. The only method to retrieve reviews is periodic checking.
Learn more about real-time limitations →
App Store Processing Delays
Review delivery speed is constrained by app store processing:
| App Store | Processing Time | Cause |
|---|---|---|
| Apple App Store | 1-24 hours (avg 2-4 hours) | Moderation review |
| Google Play Store | Minutes to hours | Anti-spam measures |
Most delay in receiving reviews comes from app store processing, not from AppReviewBot's checking frequency.
Routing Strategies
Combine with Rating Filters
Don't rely on timing alone for prioritization:
- Route 1-2 star reviews to urgent channels (Slack)
- Route 3-5 star reviews to daily digests (email)
Questions?
See common questions in our Ratings & Reviews FAQ.