Zendesk Integration

AppReviewBot’s Zendesk integration sends app store reviews to Zendesk as tickets, so your support team can manage review feedback alongside customer conversations.

What you can do

Review Alerts

Automatically create Zendesk tickets from matching app store reviews.

Reply from Zendesk

Reply to App Store and Google Play reviews from the Zendesk ticket conversation.

Requirements

An AppReviewBot account with an app connected
A connected Apple App Store or Google Play developer account
A Zendesk destination configured to receive review tickets
A paid AppReviewBot plan for replying to reviews from Zendesk

Start with Review Alerts to send reviews into Zendesk. Then read Reply from Zendesk if your team wants to publish store replies from Zendesk tickets.

Need help?

Questions about setup or permissions? Visit the contact page or see the destinations guide.