Reply from Webex – Setup Guide

This guide walks you through enabling Reply from Webex so you can reply to app store reviews directly from Webex without opening the AppReviewBot dashboard.

Requirements

• Paid plan – Reply from Webex is only available on a paid AppReviewBot plan.
• Webex destination already set up – You must have at least one Webex destination that receives review notifications.
• Developer account connected – The corresponding developer account must be connected in AppReviewBot.

• Reviews from developer account – The app's reviews must be coming from the connected store account.

Step 1: Confirm store account and plan

1. In the AppReviewBot dashboard, go to Billing from the sidebar and confirm you are on a paid plan.
2. Make sure you have your store account connected.

Step 2: Enable Reply from Webex

1. Go to Dashboard page from sidebar.
2. Find the app that has your Webex destination.
3. Open the app manage menu and select Enable Reply from Webex.

Setup Complete

Now will be able to reply to the reviews direclty from your Webex Space without needing to go to Developer Console

In Webex

Before

Clicking on "Reply to Review" will take you to developer Console

After

Clicking on "Reply to Review" will open up a Textbox for you to write your reply in the Webex space only Click on "Reply to Review"

After forming your reply click Send Reply and you reply will be posted directly to the App Store!

Conclusion

There you have it. Now you can reply to the reviews without needing to leave Webex at all!