How to Get App Reviews in Microsoft Teams

TL;DR

Connect AppReviewBot to Microsoft Teams in 5 minutes. You'll create an Incoming Webhook in Teams, then paste the URL into AppReviewBot. Reviews will start appearing in your channel immediately.

What you'll need:

A Microsoft Teams account with permission to add connectors
Your app listed on App Store or Google Play

Why Microsoft Teams?

If your team already lives in Microsoft Teams, there's no reason to check another dashboard for app reviews. AppReviewBot delivers reviews directly to a Teams channel so everyone sees them in real-time.

What you'll get:

New reviews posted to your channel within minutes
Star rating, reviewer name, and full review text
Links to view and respond on the app store

Step 1: Find Your App on AppReviewBot

Go to appreviewbot.com
Type your app name in the search bar
Select your app from the dropdown

You'll need to enter your email address and a Microsoft Teams webhook URL (we'll create that next).

Step 2: Create an Incoming Webhook in Teams

Incoming Webhooks let external services post messages to Teams channels. Here's how to set one up:

2.1 Open Apps in Teams

In Microsoft Teams, click Apps in the left sidebar.

2.2 Search for "Incoming Webhook"

Type "Incoming Webhook" in the search bar and select it from the results.

2.3 Add to a Team

Click Add to a team and select the channel where you want reviews to appear.

Tip: Create a dedicated #app-reviews channel to keep feedback organized.

2.4 Configure the Webhook

Name your webhook: AppReviewBot
Upload an icon (optional — download our icon here)
Click Create

2.5 Copy the Webhook URL

Teams will generate a unique webhook URL. Copy this URL — you'll need it in the next step.

Click Done to finish.

Step 3: Complete AppReviewBot Setup

Go back to AppReviewBot
Paste your webhook URL into the form
Click Get App Reviews in Microsoft Teams

That's it. Reviews will start appearing in your Teams channel within minutes.

What Reviews Look Like in Teams

Each review appears as a formatted message card showing:

Star rating (1-5 stars)
Review title and text
Reviewer name (when available)
Date posted
Link to the review on App Store or Google Play

Your team can discuss reviews directly in the thread and coordinate responses.

Troubleshooting

Reviews not appearing?

Double-check the webhook URL was copied correctly
Verify the webhook is still active in Teams
Wait a few minutes — new reviews can take 5-15 minutes to arrive

Webhook URL invalid?

Make sure you copied the entire URL
Create a new webhook if needed

Need to change the channel?

Create a new webhook in the new channel
Update the webhook URL in your AppReviewBot settings

Next Steps

Now that reviews are flowing into Teams:

Set up filters — Alert only on low-star reviews or specific keywords
Add multiple apps — Monitor all your apps in one channel or separate channels
Create response workflows — Assign reviews to team members directly in Teams

Questions? Contact support@appreviewbot.com.