★★★★★
NegativeLogin freezes after update
Opened the app twice and it hangs on the splash screen.
App Store · US · v4.2.1
Visualize Sentiment Trends Across App Store, Google Play & Amazon Reviews
See how sentiment trends across every release, not just what a single review says. AppReviewBot scores every review as it arrives and rolls the scores into a trend line, so you can watch the trajectory shift instead of reading reviews one at a time.
Positive/negative/neutral trend linesPer-review sentiment scoreAmazon reviews included
Sentiment trend
30d sentiment
+18%
vs pre-release baseline
Pos 62%Neu 21%Neg 17%
Before releaseLast 30 daysAfter release
Trend line shifts from mostly negative to mostly positive after v4.2
Per-review scoring
Score every review as it arrives — not once a week.
AppReviewBot analyzes review text for positive, neutral, or negative sentiment the moment it lands from the App Store, Google Play, or Amazon. That label travels with Slack/Teams alerts and powers filters so teams can prioritize urgent complaints instead of treating every review the same.
- ✓Automatic positive / neutral / negative labels on each review
- ✓Use sentiment in routing and search — not only on a dashboard
- ✓Catch mood shifts before the star average visibly moves
Scored reviews
Live stream · last hour
★★★★★
PositiveDark mode finally works
Looks great and the workout plans are useful again.
Google Play · UK · v4.2.0
★★★★★
NeutralOkay but sync is slow
Features are fine. Waiting on cloud sync still takes forever.
Amazon · DE · v4.1.9
Trend charts
Watch the trajectory across releases — not one review.
Individual scores roll onto a historical trend line you can slice by app, version, market, keyword, or star rating. Product teams use that trajectory to validate whether a fix actually improved sentiment after a bad release — the same analytics window available for 7d, 30d, and 90d periods.
- ✓One timeline for App Store, Google Play, and Amazon
- ✓Break trends down by version, country, keyword, or rating
- ✓Compare apps or releases side by side on the same chart
FitLife · Sentiment trend
iOS + Play + Amazon · 30 days
Positive
62%
Neutral
21%
Negative
17%
Pre-release dipv4.2 shippedRecovery
Spike & shift alerts
Get notified when mood moves fast — not after the rating drops.
Sentiment is a leading indicator: text mood often shifts before the star average visibly moves. Set a threshold and AppReviewBot can fire spike or shift alerts so product and support prioritize negative spikes, feature requests, and urgent complaints instead of reading every review with equal urgency.
- ✓Threshold alerts when sentiment crosses a line you care about
- ✓Pair with review routing so negative spikes land in the right channel
- ✓Spike and shift alerts are part of Business-plan AI analysis
#sentiment-alerts
Negative sentiment spike
AlertFitLife negative share jumped from 14% to 31% in 48 hours after v4.2.1 — above your threshold.
App Store + PlayKeywords: login, freeze+42 neg reviews
Suggested next step
Route matching reviews to #eng-alerts and open the 30d sentiment chart against v4.2.1.
Open trendView negative reviews
Everything you need to track the shift
AI sentiment scoring per review
Every review is scored automatically as it arrives — no manual tagging, no waiting for a weekly report to know how a review landed.
Historical trend charts
Break the trend down by app, version, or date range to see exactly when the trajectory shifted and what release it lines up with.
Spike & shift alerts
Get notified the moment sentiment moves fast in either direction. Spike and shift alerts are part of the AI analysis on the Business plan.
Segment by country, keyword & rating
Slice the trend line by market, keyword, or star rating to see whether a shift is global or isolated to one segment.
Side-by-side comparison
Put two apps or two versions on the same chart to see which one's trend is actually moving in the right direction.
Same AI analysis as the Business plan
Sentiment trends are powered by the same AI analysis surfaced across the Business plan's review intelligence features.
Sentiment trends are powered by the same AI analysis surfaced across the Business plan's review intelligence features. See plans on pricing →
3-step sentiment pipeline
01
Reviews are scored automatically
As reviews arrive from iOS, Google Play, or Amazon, AI-driven analysis scores each one for sentiment — no setup required.
02
Scores roll up into a trend
Individual scores roll onto a dashboard trend line, broken out by app, version, or date range so the trajectory is easy to read at a glance.
03
Alerts fire on a shift
Set a sentiment threshold and get notified the moment the trend crosses it, so a shift in mood never goes unnoticed.
Want to know why sentiment moved? See the NLP toolkit →
Frequently asked questions
How is sentiment analysis different from star ratings?+
A star rating is a single number the reviewer picks. Sentiment analysis scores the actual review text as positive, neutral, or negative and rolls those scores into a trend over time. That matters because mood in the text often shifts before the average star rating visibly moves — so you can prioritize crash complaints, billing issues, and praise for triage instead of treating every review with the same urgency. AppReviewBot uses both: ratings for store averages, sentiment for text trajectory and filtering.
Does it cover Amazon reviews?+
Yes. Amazon reviews are scored and plotted on the same sentiment timeline as Apple App Store and Google Play reviews. That gives product and support one trend view across every store you monitor instead of stitching separate consoles together. You can still segment by market, keyword, or rating when you need to know whether a shift is isolated to one store or showing up everywhere.
Can I get alerted when sentiment drops?+
Yes. Set a sentiment threshold and AppReviewBot can fire spike or shift alerts when the trend crosses it — for example a sudden jump in negative share after a release. Those alerts help teams catch problems while there is still time to patch and reply, rather than discovering the dip days later in the star average. Spike and shift alerts are part of the AI analysis included on the Business plan; per-review scoring and trend charts are available more broadly on paid plans.
Which plan includes sentiment analysis?+
Per-review sentiment scoring and historical trend charts are available across paid plans so teams can label reviews, filter by sentiment, and watch trajectories for 7-, 30-, or 90-day windows. Spike and shift alerts — the proactive notifications when mood moves fast — are part of the Business plan AI analysis. See the pricing page for the current feature breakdown by plan.
Catch mood shifts before ratings fall.
Score every review automatically, watch the trend across stores, and alert the team when sentiment spikes in the wrong direction.