Reviews show up where work already happens
Support and product already live in Slack or Teams. Streaming reviews there removes the daily store-console check that most teams skip under pressure.
Slack threadsTeam ownershipShared context
Respond to app store reviews from your primary workspace
AppReviewBot streams new Apple and Google Play reviews into your team channel with AI context. Write your reply in Slack or Zendesk and AppReviewBot posts it straight to the store — or jump into the console yourself with one click.
Alerts in under 60 secondsAskARB reply draftsDeep links to store consoles
#support-reviews
★★★★★
assign · replyLogin fails after the 3.2 update on Pixel 8
Type your reply…
Alert lands → draft with AskARB → reply
Reply workflows
Make every reply feel considered, even at scale.
Turn repeatable review moments into dependable workflows. Route reviews by rating, keyword, topic, language, or app version, then give your team a clear next action.
- ✓Create rules for praise, bugs, billing, and feature requests
- ✓Use approved reply starters for common situations
- ✓Keep a human in control of the final response
Reply workflowActive
15-star praise → Thank the reviewer
2Login issue → Route to engineering
3Billing complaint → Assign support
AI reply drafts
Skip the blank page without losing your voice.
AskARB reads the review's sentiment, topic, and context before suggesting a response. Your team can edit the draft, add the right details, and choose where to publish it.
- ✓Draft replies for praise, bugs, refunds, and feature requests
- ✓Keep the original review and metadata beside the draft
- ✓Open the exact App Store Connect or Google Play review
AskARB draft
“The latest update fixed the crash, but loading is still slow.”
Thanks for letting us know. We’re glad the crash is resolved, and we’re investigating the loading time in the latest update. We’ll keep improving the experience.
Edit draftOpen review
Why teams reply from channels
Context arrives with the alert
Each message carries stars, version, device, country, translation, and an AI summary — so the owner can decide whether to reply, escalate, or archive in seconds.
What you get
Channel-native triage
Route 1-star crashes to engineering, billing complaints to support, and 5-star praise to marketing — inside Slack, Teams, Discord, or Google Chat.
AskARB reply starters
Generate a draft that matches the review tone and issue. Edit it in your own voice, then send it — Slack and Zendesk publish it straight to the store, or paste it into the console yourself.
One-click console jump
Every alert includes a deep link to that exact review in App Store Connect or Google Play Console — no searching by date or author.
Filters that cut noise
Keep channels calm with rating, keyword, app, and country filters so only actionable reviews interrupt the team.
Threaded store metadata
Device, OS, app version, and market travel with the review so replies and bug tickets start with the right facts.
Translation built in
Read feedback from every market in your language, then craft a reply that still feels personal to the original reviewer.
A practical reply loop
01
Catch it in the channel
A new review posts to Slack or Teams with sentiment, summary, and store details before the thread goes cold.
02
Draft with AskARB
Ask for a reply suggestion, adjust the tone, and decide who owns the follow-up if it is really a bug ticket.
03
Publish your reply
Reply from Slack or Zendesk and it posts straight to the store. From any other channel, use the deep link to open the review in the console and post it there.
FAQ
How does AppReviewBot help teams respond to reviews?+
AppReviewBot watches Apple App Store and Google Play continuously and delivers each new review into Slack, Microsoft Teams, Discord, or Google Chat — usually in under 60 seconds. Every alert includes the star rating, review text, app version, device, country, an AI summary, and optional AskARB reply drafts so your team can triage without opening App Store Connect or Play Console first. Reply from Slack or Zendesk and AppReviewBot publishes straight to the store; from other channels, a deep link opens the exact review so you can post there yourself.
Does AppReviewBot post the reply for me?+
You stay in control of every reply — AppReviewBot never publishes a response without you writing or approving it. When Slack replies or Zendesk Reply from Destination are enabled, the text you submit in that tool is posted to the App Store or Google Play on your behalf. If those integrations are off, each alert still includes a one-click deep link to the exact review in the official console so you can paste or publish the response yourself without searching by date or author.
Which destinations support this workflow?+
Most teams start with Slack or Microsoft Teams because that is where product, support, and engineering already work. The same review stream also reaches Discord, Google Chat, and other supported destinations with filters for rating, keyword, app, and country. Turn on replies from Slack, or Reply from Destination for Zendesk, and the reply you write posts straight to the store. Everywhere else, use the deep link in the alert to open App Store Connect or Google Play Console and publish from there.
Make replying part of the product workflow.
Bring review responses into the same system your team already uses for triage, customer care, and release follow-up.