Turn your review strategy into a growth engine
We work directly with your team on review response strategy, sentiment triage, integration setup, and workflow optimization — so you get real outcomes, not just software.
Let's talkNo commitment required. We'll respond within one business day.
3,500+
apps monitored
Across iOS and Android, worldwide
15M+
reviews delivered
Routed to Slack, Teams, Discord, and more
1,200+
product teams served
From indie studios to Fortune 500
Teams we work with
What we offer
Focused, practical engagements. No bloated retainers — just the help you need to get measurably better at review management.
Review response strategy
Build a response playbook that actually moves the needle. We help you craft templates, prioritize by sentiment, and set up workflows so nothing falls through the cracks.
- ✓Response template library by category and sentiment
- ✓Escalation rules for critical and safety reviews
- ✓Team workflow design and ownership mapping
Integration setup & optimization
White-glove configuration of your Slack, Teams, Discord, or Zendesk integration — including filter rules, routing logic, and noise reduction.
- ✓End-to-end integration setup and testing
- ✓Custom filter rules by rating, keyword, or language
- ✓Multi-channel routing and deduplication
Review analytics & reporting
Turn your review data into something your team actually uses. Sentiment trends, rating improvement tracking, and competitive review monitoring.
- ✓Sentiment and rating trend dashboards
- ✓Competitive review benchmarking
- ✓Monthly reporting cadence and executive summaries
Custom onboarding for enterprise
For teams managing many apps across multiple markets. We handle setup, SSO configuration, team training, and ongoing optimization.
- ✓Multi-app and multi-country setup
- ✓SSO and team permission configuration
- ✓Live onboarding sessions and documentation
What teams are saying
Real outcomes from product teams who got serious about their review strategy.
Haerin Song
Klarna
We hit 3.9 stars and I was freaking out. Started using this to track what people were actually mad about—turns out it was one specific bug affecting Android users. Fixed it, responded to everyone who complained, and we're back at 4.6. Still use it to catch issues early.
Sebastian Speier
Shop
We were drowning in reviews during launches—like 200+ a day. Team was just forwarding screenshots to each other in Slack. Total chaos. This thing basically organized our entire review workflow without us having to change how we work.
Meng To
DesignCode
No one was actually checking reviews until we got this. But now? Every 1-star shows up instantly in our team channel and we can jump on it. Our rating went from 4.2 to 4.7 in 3 months just from responding faster.
John Bai
Plaid
Support team loves it. Before, someone had to manually check reviews twice a day and nobody wanted that job. Now it's automatic. Haven't missed a critical review since we started using it.
Daryl Ginn
Endless
Managing 8 apps with a Google Sheet was not ideal. This gives us everything in one feed. The translation feature is clutch—we get reviews in 12+ languages and I can actually read them now. Setup took maybe 10 minutes total.
Rachel How
Tinder
Friday afternoon review checks were the worst. By then, angry users had already uninstalled. Now I see issues in real-time and can actually do something about it. The sentiment analysis helps prioritize what needs immediate attention. Huge time saver.
Get in touch
Tell us where you are and what you want to fix. We'll follow up with a specific plan, not a sales pitch.
Or email us directly at support@appreviewbot.com